Privacy policy
Roxen.com Privacy Policy
Last updated: June 2, 2016
Welcome to Roxen AB and/or its affiliates (“Roxen”). Roxen AB (the owner of Roxen.com) understands you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.
By visiting Roxen.com, you are accepting the practices described in this Privacy Policy. You agree to be bound by the latest version of the Privacy Policy available online.
What Personal Information About Customers / Website Visitors Does Roxen.com Gather?
The information we learn from customers / website visitors may help us personalize and continually improve your experience at Roxen.com. Here are the types of information we may gather.
- Information You Give Us: We receive and may store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features and/or offerings. We use the information you provide for such purposes as responding to your requests, customizing future orders for you, improving our offerings, and communicating with you.
- Automatic Information: We receive and may store certain types of information whenever you interact with us. For example, like many websites, we may use “cookies,” and we may thereby obtain certain types of information when your web-browser accesses Roxen.com or accesses advertisements and other content served by or on behalf of Roxen.com on other websites. We also may automatically collect information about your computer browser type and operating system, websites you visited before and after visiting our website, standard server log information, Internet Protocol (IP) addresses, GPS location data, mobile phone service provider, and mobile phone operating system. We may aggregate this information to understand how our visitors use our website and mobile applications so we can improve them and the services we offer. GPS location data does not typically identify individual users. We may also share this aggregated information with other companies within the Roxen group and with other third parties. This information may include: the total number of visits to our websites and mobile applications, the number of visitors to each page of our websites and mobile applications, and the domain names of our visitors' internet service providers.
- E-mail Communications: To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from Roxen.com if your computer supports such capabilities. We may also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail, text messages, or other mail from us, please contact us and inform us of your preference. Generally, any such communications will include an un-subscribe option.
- Information from Other Sources: We might receive information about you from other sources and add it to our account information.
Does Roxen.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with affiliates and business partners of Roxen that are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
- Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, securing payments, and providing customer service and support. They have access to personal information needed to perform their functions, but may not use it for other purposes.
- Promotional Offers: We may send offers to selected groups of Roxen.com customers or website visitors on behalf of other businesses or have such other businesses do so directly but, with this said, such other businesses shall solely be affiliates or business partners of Roxen. Otherwise, we do not give any business your name and address or other contact details. If you do not want to receive such offers, please notify Roxen or opt out of such communications directly.
- Business Transfers: As we continue to develop our business, we might sell or buy other corporations or business units or business assets. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the event Roxen.com or substantially all of its assets are acquired, customer information will of course be one of the assets transferred to the acquiring company.
- Protection of Roxen.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply Roxen’s Terms of Use (available on the Roxen.com website) and other agreements; or protect the rights, property, or safety of Roxen, our customers or others. This includes, without limitation, exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
- Credit Card or Other Forms of Payment: To the extent you make any purchase using a credit card, paypal or any other online payment solution, Roxen may securely share your credit card information with third parties as necessary for standard payment processing. Further, to the extent any recurring or further fees shall be subsequently applied in connection with any purchase, such subsequent payments shall be applied to the same payment method (e.g. credit card, paypal, etc.) that was used for the immediately preceding applied charges—unless you have informed Roxen otherwise, in writing, or via the Roxen.com website.
- Cross-Border: Information collected may be transferred to, stored and processed in your country of residence or any other country in which Roxen (including its affiliates), subcontractors or agents maintain facilities, including the United States and countries outside the European Economic Area (“EEA”). This means your information may be processed in countries with lower data protection standards than your country of residence. By using our websites and mobile applications, you consent to any transfer, processing or storing of information outside of your country of residence and outside the EEA. We will ensure that if information is transferred outside your country of residence, it will still be treated in accordance with this Privacy Policy.
What About Third-Party Advertisers and Links to Other Websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites unless such third parties are affiliates or business partners of Roxen.
These third-party websites and advertisers, or Internet advertising companies working on their behalf, may use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They would automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.
What Choices Do I Have?
- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Roxen.com features and or offerings.
- You can add or update certain information by contacting Roxen.com. When you update information, we may keep a copy of the prior version for our records.
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies or how to have the browser notify you when you receive a new cookie. Additionally, you may be able to disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
Conditions of Use, Notices, and Revisions
If you choose to visit Roxen.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including, but not limited to, limitations on damages, resolution of disputes. Any dispute pertaining to this Privacy Policy shall be finally resolved by arbitration in Stockholm, Sweden pursuant to the arbitration rules of the International Arbitration Institute of the Stockholm Chamber of Commerce. You consent to the exclusive jurisdiction and venue as set forth in this paragraph.
If you have any concern about privacy at Roxen.com, please contact us with a thorough description of the particular issue, and we will try to resolve the issue. Our business evolves continually, and our Privacy Policy and the Terms of Use will also change. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our most recent Privacy Policy applies to all information we have about you and your account.